Property Management Services

Expert management for residential properties ensuring client success through dedicated service and experienced team.

Rental Property Marketing

Dedicated Leasing Specialist

During the leasing process you will work with an assigned leasing professional whose only goal is to get your property marketed and get it rented quickly. During this time, you can expect us to be checking on your property and showing it to prospective tenants, as well as updating the listing on various websites, answering potential tenant questions and communicating with you. Our team will ensure that your property is presented in its best light online and in person to get you a great tenant.

Professional Rental Market Analysis

Pricing the home correctly is one of the most important factors in getting it rented quickly. Overpricing the home will cause the property to rent less quickly, costing you time and money.

We start with a competitive rental price analysis which combines market data with our professional knowledge of current market conditions to give you the most accurate rental price possible. This will get the home rented fast and for the most that the market will bear.

Professional Photos and Video Tours

If your property doesn’t look good online then prospective tenants will not want to come view it in person. We take professional photos and video tours of our homes - In our experience properties that have professional photos get rented much faster.

Online Advertising Exposure

We market your property through our property management software called Appfolio. It then syndicates the listing out to several websites, including all the popular rental sites like Zillow, Realtor.com, Homes.com, Facebook and Trulia.

A tall residential building with multiple floors and balconies, set against a clear blue sky. The structure is flanked by lush green trees. At the foreground, a retail space is available for lease, with visible signs advertising it. Several vehicles, including vans and cars, are parked along the street, and a pedestrian walks nearby.
A tall residential building with multiple floors and balconies, set against a clear blue sky. The structure is flanked by lush green trees. At the foreground, a retail space is available for lease, with visible signs advertising it. Several vehicles, including vans and cars, are parked along the street, and a pedestrian walks nearby.

Tenant Screening

We strive to get your investment rented quickly, but feel it is important to get the RIGHT tenant versus the FAST tenant! Spending time up front and finding the BEST tenant for your rental creates a good experience all around, versus one that is stressful and frustrating.

Oftentimes people think they just need to do a quick credit check and verify employment but there’s more to it than that. Our high quality tenant screening process digs deeper. We gather extensive information on the following:

  • Credit Check

  • Debt to income ratios

  • Criminal history check

  • Employment verification

  • Eviction history check

  • Previous landlord calls

Our screening process is not just based on a credit score only - we take a comprehensive look at the overall applicant. This process has proven to be extremely successful.

Collecting rent is easy if you have the perfect tenant who pays on time! But what if they don’t? Having someone in your corner who knows tenant law and the proper notices to send is critical!

If a tenant has gone beyond the grace period of the lease we provide them with a late rent notice, where we collect the appropriate late fees along with the normal rent amount. Worse case, if we have a tenant that does stop paying rent, we will assist in the eviction process and re-renting the property quickly.

We make paying rent easy for tenants with the online tenant portal that can be accessed 24/7. We encourage tenants to pay online, which means we can pay you out faster.

We take pride in being able to say that we collect 98% of the rent each and every month for our clients. We are able to do that by strictly following our collections process. We make it very clear with our residents that rent is due on the first and late after the 5th. The late fee is applied automatically to their account on the 6th. We then schedule a series of routine calls and emails to the resident, collaborating with them to put in a plan in place to get caught up. On the 15th of the month, if we still have not received rent, we post a 3 day notice to vacate on the door. This gives us the right to file for eviction should the client choose to do so. On the 18th, we work with our clients to outline the current situation and obtain their approval to file the eviction. Once the eviction is filed, it takes 5-7 weeks to get on the court docket, receive the positive judgement and meet the bailiff to change the locks. It is never our goal to have to evict a resident and we truly do everything we can and exhaust all resources to help them get caught up and stay in their homes, while also ensuring our owners are made whole and not wondering where the rent income is.

Rent Collection

A modern apartment building with multiple stories, featuring large glass windows and balconies with black railing. The exterior is predominantly shades of white and gray. A black metal fence borders the property, with a sidewalk and small trees lining the street nearby. The sky is blue with some clouds, indicating a sunny day.
A modern apartment building with multiple stories, featuring large glass windows and balconies with black railing. The exterior is predominantly shades of white and gray. A black metal fence borders the property, with a sidewalk and small trees lining the street nearby. The sky is blue with some clouds, indicating a sunny day.
A modern apartment complex with multiple buildings. The buildings have contemporary architectural designs and are painted in various colors, including white, beige, and red brick. Several balconies and large windows are visible on each building. The courtyard area contains green plants, small trees, and a pathway. There's also a structure at the bottom right corner that might be a storage or utility shed.
A modern apartment complex with multiple buildings. The buildings have contemporary architectural designs and are painted in various colors, including white, beige, and red brick. Several balconies and large windows are visible on each building. The courtyard area contains green plants, small trees, and a pathway. There's also a structure at the bottom right corner that might be a storage or utility shed.

Maintenance and Property Inspections

We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.

Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.

How this benefits you:

  • We offer quality repairs at competitive prices

  • You can rest easy knowing your home is protected nights, weekends and holidays

  • Accurate billing so you can keep track of your investment

  • Prompt response to protect your property and keep your tenants happy

We also handle remodeling and daily maintenance. Don't worry about finding contractors to renovate your property to get it in rent ready condition. We have in house maintenance crews to move quickly to get your house on the market.

A residential complex with several mid-rise apartment buildings. The buildings are modern, featuring multiple balconies and large windows. A landscaped garden with a grassy area, plants, and trees is present beside a paved walkway. Streetlights line the walkway, and a colorful playground is visible in the background.
A residential complex with several mid-rise apartment buildings. The buildings are modern, featuring multiple balconies and large windows. A landscaped garden with a grassy area, plants, and trees is present beside a paved walkway. Streetlights line the walkway, and a colorful playground is visible in the background.

Comprehensive Financial Reporting

We track your financials and reports to you monthly through our secure, advanced and fully automated web-based accounting system. With our detailed financial reporting tools, it's never been easier to keep tabs on your investment.

  • All reports and tracking are further available at all times through the Owner Portal – just login and go!

  • Convenience and self service for review of all statements

  • Download owner statements & income reports

Log into your owner portal to view statements & more, such as:

  • Rent collection and processing

  • Payment of maintenance vendor bills

  • Payment of monthly items at the request of owners

  • Owner statement and direct deposit by ACH processing to your bank account

On an annual basis, you will also receive the following:

  • Tax statements and 1099s

  • Annual summary owner statement

The image depicts an old, possibly abandoned rental building with a weathered appearance. The building has visible signs of wear and tear, missing parts, and graffiti. A person stands alone in front of the structure. The surrounding area appears desolate, with sparse traffic signs and distant palm trees.
The image depicts an old, possibly abandoned rental building with a weathered appearance. The building has visible signs of wear and tear, missing parts, and graffiti. A person stands alone in front of the structure. The surrounding area appears desolate, with sparse traffic signs and distant palm trees.

Eviction Protection For Your Investment

In the unfortunate event that a tenant needs to be evicted from your rental, will shield you from the stress and re-rent the property promptly.

We screen our tenants credit score, a national criminal background screen, proof of income, proof of employment, past rental history and more to greatly reduce the risk of an eviction. However, they can still occur.

We offer Eviction Management services including

  • Sign and serve in the property owner’s name all notices required to initiate and pursue the eviction process

  • Commence and prosecute actions to evict tenants

  • Recover possession of the property in the owner’s name

  • Recover rents and other amounts due

Client Feedback

Discover what our clients say about our exceptional property management services.

Quantum Investment Group has transformed my rental experience. Highly recommend their services!

John Smith
A rental business with a prominent yellow sign displaying the name 'Sun Rental Center' is featured. The building’s exterior wall is painted yellow, matching the sign and awning. There's a small piece of heavy machinery parked near the building, and a main road extends into the distance on the right side of the image with a few vehicles.
A rental business with a prominent yellow sign displaying the name 'Sun Rental Center' is featured. The building’s exterior wall is painted yellow, matching the sign and awning. There's a small piece of heavy machinery parked near the building, and a main road extends into the distance on the right side of the image with a few vehicles.

Milford, OH

The team at Quantum Investment Group is professional, responsive, and truly cares about their clients. They have exceeded my expectations in every way possible.

A multi-story apartment building with a distinctive red and white checkered facade. The structure is positioned on the left side of the image, leaving a large expanse of overcast sky to the right. The building features balconies, windows, and a sign indicating something is for rent or sale.
A multi-story apartment building with a distinctive red and white checkered facade. The structure is positioned on the left side of the image, leaving a large expanse of overcast sky to the right. The building features balconies, windows, and a sign indicating something is for rent or sale.
Emily Davis

Cleveland, OH

★★★★★
★★★★★